Welcome to Hitzeer Music, a service offered by Hitzeer Media Limited and its affiliates (collectively “Hitzeer”). Capitalized terms used in this Privacy Policy that are not defined shall have the meanings assigned to the applicable capitalized terms in the Hitzeer Terms of Use.
On Hitzeer, we use digital advertising to pay artists for plays and invest in improving our service. This model is intended to allow access to streaming music while protecting individual privacy. Advertisers cannot identify our users, and they have the option to completely delete their data from our system at any time.
Overview/Introduction
This privacy statement outlines the methods used by Hitzeer, a music streaming service and mobile application owned and run by Hitzeer Inc., to gather, use, and handle your personal data. You agree to our Privacy Policy by using the Platform (defined below) and/or registering for a user account, so please read it carefully. You should not use the Hitzeer website, mobile website, mobile apps services, or platform if you do not agree with any term, provision, or concept in this Privacy Policy. If you have any privacy-related questions, please contact support@hitzeer.com.ng.
Please keep in mind that this Privacy Policy only applies to the Hitzeer website, app, and any additional music delivery mechanism or platform developed and/or utilized in any way, shape, or form by Hitzeer Limited. (collectively referred to as the “Platform”). When using the Platform, you may come across links or advertisements for other services, platforms, apps, and/or websites that are not part of the Services. Hitzeer accepts no responsibility for such third parties’ privacy policies or activities, and users should always check the privacy policies of any third-party site or platform they use.
You consent to the collection of certain types of data by using Hitzeer’s mobile apps or website (the “Platform”) (outlined below). You should have a thorough understanding of what we do (and do not do) with your personal information and data.
You agree to the following terms by using the Platform:
- Cookies and other related technologies that we use;
- Cookies and other related technologies that we use;
- The disclosure of your personal information to a third party outside of the country in which you live;
- Your information’s collection, processing, use, and sharing;
- The public availability of certain types of personal information you choose to share by registering for an account, as well as your controls over such sharing.
Data we collect about you
Users who visit the Platform but do not register may have limited amounts of personal data collected. These data points may include your IP address, Browser/Device Type, Operating System, Mobile Carrier, and other information that is not personally identifiable.
When you choose to register for a user account (an “Account”) on the Platform, you will provide us with the following information as part of the registration process:
Data from Opt-In/Registration:
To create an Account, you must provide us with a valid email address, your name, your age, and gender. We may receive some of this information from the social network if you sign up using Social Login (e.g., Facebook, Google, Twitter, or Sign In With Apple).
You have the option of providing us with additional personal information such as a personal/artist biography, hometown, profile photo, and links to your profiles on other social media platforms (Facebook, Twitter, Instagram, etc).
We also record and show the month and year of your first user registration on your user profile, for example, August 20.
If you use our Contact Us tools, on-site forms, or send us an email about support, your account, or other topics, you may also provide certain personal data such as your email address and IP address.
You may also provide additional personal information in the track description, comments, or title fields through your use of the site and posting of audio material.
We collect the following data on usage, analytics, and cookies:
By using the Platform, you agree to our use of various technologies and methods to collect information about how you use, access, and interact with the Platform, which may include any or all of the following;
Your IP address, geolocation, cookie data, URLs visited, mobile device ID and information, device attributes, operating system, network connection, browser type, language, and mobile app version are all examples of technical data.
Any searches you conduct using the Hitzeer search tools, including the date and time of the searches.
Metrics about the length, time, and frequency with which you visit and interact with the Platform. Details about your subscription (if applicable), as well as information about your interactions with the Platform, such as but not limited to: plays, favorites, re-ups, playlist usage, and interactions with other Hitzeer members and/or artists.
- Sensor data from the device, such as lat/long and/or geolocation.
- Details about your interactions with any third-party apps, widgets, modals, and/or advertisements linked to or made available through the Platform.
- Information about the website you visited just before interacting with the Platform.
- Details about any content you upload to the Platform (music, song information, and descriptions).
Details about your interactions with any Platform communication methods, including but not limited to emails and push/in-app notifications, such as whether you opened and/or clicked on such messages.
How we use your information
Your information may be used for any of the following purposes:
- To run your Hitzeer account and recognize you when you use the Platform. This identification is based on your email address and password.
- To identify you and your actions on the Platform (uploads, favorites, re-ups, comments, and so on);
- To provide technical functionality to the Platform; to conduct research and development for new products, services, or functionality; and to analyze your use of the Platform
- To offer you technical support or assistance;
- To contact you via email, text message, push notification, or in-app notifications for marketing, support, and/or promotional purposes;
- To uncover fraud or unauthorized attempts to manipulate our proprietary algorithms, trending sections, or charts. In particular, but not exclusively, any charts, trending sections, proprietary algorithms, play counts, favorites, re-ups, and download counts; Hitzeer expressly reserves the right
- To remove any and all content from the Platform that Hitzeer in its sole discretion reasonably believes is violating any copyright laws and/or is being used in any way, shape, or form to manipulate any measurement system on the Platform.
- To based on your geolocation and the time of use, offer you advertisements, features, information, links, messages, or other content;
- To find a mobile device’s position, orientation, and acceleration;
- To guarantee adherence to our Terms of Service (TOS), this Privacy Policy, or any relevant local, national, international, or state laws;
- To display to you relevant advertisements on behalf of sponsors and/or advertisers, which may include location data, demographic information you provide to us or through connected third-party services, recent search history, and interaction with content, advertisements, or other Platform users;
- To offer you a personalized experience on the platform based on previous usage;
- To provide information on who is listening to the audio content that content creators and rights holders upload to the Hitzeer platform.
How we share your information
There are two ways in which the Platform may disclose information about you or your activity:
The Platform’s other users can see the information you share via your public profile, making it available to the public and being shared.
Hitzeer may, in its sole discretion, share the data and information it has collected about you (as previously mentioned) with reputable third parties in an effort to improve the Platform, its analytics, and its services.
Information that you provide by using the platform:
Your username, name, location, social media feeds, and/or information about how you use the Platform (plays, favorites, following, re-ups, playlists) are all public and may be viewed by other Platform users as well as Hitzeer administrators.
Data we share:
In order to improve the functionality, dependability, utility, and profitability of the Platform and to offer some specialized services for our administrators and users, Hitzeer works with a number of reputable third party partners and services based in the U.S.
In order to send you targeted emails, push notifications, and on-platform messages, we may also store your device id, email address, and other tokens in services. Hitzeer emphasizes data security and integrity as a top priority when choosing which partners to work with, despite the fact that Hitzeer is not accountable for the Privacy Policy or Data Security of said third-party services.
In any situation where it becomes necessary to do so to satisfy a criminal complaint, subpoena, court order, or valid law enforcement inquiry, Hitzeer will divulge your personal information.
If Hitzeer believes it is necessary to do so to safeguard our intellectual property, legal rights, commercial interests, or the security or dependability of our platform, users, employees, or stakeholders, we may disclose your personal information.
If Hitzeer sells all or a significant portion of our business or assets, merges with another company, acquires another business, goes bankrupt, or otherwise changes ownership, Hitzeer may transfer your information to that party.
How we use technology and cookies
To improve the Platform, give you a consistent experience, store login and registration information, and provide you with more relevant advertisements, Hitzeer uses cookies and related technology. To improve the targeting or retargeting of advertisements and marketing campaigns, some ads served by third parties may make use of limited information about you and your interactions with the Platform.
By rejecting the Desktop Notification policy that appeared to you the first time you viewed Hitzeer’s Desktop Platform, you can refuse to accept cookies from Hitzeer and/or the Platform. By turning on the Limit Ad Tracking feature in iOS settings, you can refuse to share your IDFA, or mobile advertising identifier, with our iOS app.
In order to help our website and our third-party advertising and data partners recognize your device the next time you visit the site, a cookie is a small file that is downloaded to your computer or mobile device when you visit a website. In order to access your account, favorites, playlists, and profile as well as recognize returning visitors as logged in, cookies are necessary for many basic operations. Hitzeer uses session-based cookies (which disappear when you close your web browser) and persistent cookies, two popular types of cookies (which stay active until deleted or deactivate after a set period of time). Other technologies include web storage, web beacons (also called web bugs, which perform a similar function to pixel tags), and pixel tags, which are transparent images that allow us to determine whether a page or email has been viewed by a user. In order to identify recurring mobile usage, mobile users may also be tracked using Device ID and/or hashed data. Hitzeer and our third-party partners use these combined technologies to measure platform analytics and usage, target, serve, and track advertising delivery, targeting, optimization, and performance, ensure key Platform functionality, and analyze and track user and audience behavior.
Do Not Track (DNT) requests sent through desktop or mobile web browsers are not currently addressed by Hitzeer, nor are they acknowledged. At this time, Hitzeer does not abide by the user-set iOS Limit Ad Tracking (LAT) preferences for each individual device.
Getting access to and updating your data
By going to your Dashboard page in your user profile, you can at any time update your personal information. Please be aware that updated profile data may require several hours or another reasonable amount of time for internal updating.
If you choose to delete your account, which can be done by logging into your account on our desktop site and selecting the “Delete account” button, your data will be removed from Hitzeer’s servers. Please keep in mind, though, that due to caching, it might continue to appear on internet search engines after being removed for a while.
Please be aware that exiting the app or deleting it from your device won’t get rid of your user account.
By using their mobile platform settings (on iOS, by turning on the “Limit Ad Tracking” setting, and on Android devices, by turning on the “Opt out of Ads Personalization” setting), users who access Hitzeer from a mobile device may choose not to have their personal information sold.
FOR USERS IN EUROPE AND CALIFORNIA: In the event that you withdraw your permission for Hitzeer to collect data about you, you have the right to request that Hitzeer erase any personal data that pertains to you without undue delay, and Hitzeer is obligated to do so.
You can get in touch with us by emailing privacy@hitzeer.com.ng if you decide to revoke your consent for Hitzeer to collect your data. ng from the email address connected to your account OR by accessing your account and opening a support ticket to ask Hitzeer to delete all personal information about you. After receiving your request, Hitzeer will handle it in the order it was received and promptly delete your data. You can use the same procedures to ask Hitzeer to send you any information we have on file about your account.
International Transfers
Since Hitzeer Limited has its headquarters in Nigeria, it complies with all local regulations governing data storage and privacy. Despite the fact that the majority of our third-party suppliers and services are based in the US, the Platform may occasionally transmit data to servers located outside the country. Please note that not all nations have the same data storage and privacy laws as the US, and by using the Hitzeer Platform, you consent to your data being stored, transferred, collected, and transmitted to other regions as needed.
Links
Links to third-party materials, advertisements, and websites that are neither owned by Hitzeer Inc. nor connected to it can be found on the Platform. We are not responsible for the privacy practices or content of external websites. Make sure to review their privacy policies to see if you’re happy with how they handle your data.
Children
People under the age of 13 are not permitted to use the Platform. Under no circumstances do we knowingly or intentionally collect information from anyone under the age of 13 or the applicable jurisdiction’s legal minimum age (“Age Limit”). You should not use the Platform if you are under the Age Limit, and you must not create a user account or send any data or personal information to the Platform.
Please get in touch with us right away at support@hitzeer.com.ng if you’re the parent or guardian of a child under the Age Limit and think we may have gathered such information. We’ll then have it removed right away.
Modifications to our Privacy Policy
The terms of this privacy policy are subject to change at any time and for any reason, at our sole discretion. If we do make changes to this Privacy Policy, we will post notice of those changes both within the Policy itself and through notifications across the Platform, with a focus on the Hitzeer website and mobile application. Before continuing to use the Hitzeer platform, please make sure to carefully read all Privacy Policy updates. Any new or modified terms in this privacy policy are accepted by you as long as you use the Platform.
If you have any queries or concerns regarding the Privacy Policy, kindly email support@hitzeer.com.ng.